Privacy Policy

1. Introduction

Taskbeast, a service provided by Endelbyte srl ("we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website app.taskbeast.ai, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site") and our services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. This policy also outlines specifics regarding our use of the WhatsApp Business API.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through our Services includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or our Services, or when you choose to participate in various activities related to the Site and our Services, such as online chat and message boards.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange services from the Site or our Services.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
• Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
• Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
• WhatsApp Communication Data: When you communicate with us via WhatsApp Business API, we collect the content of your messages, your phone number, and metadata associated with the communication (e.g., timestamp).

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Services to:

• Create and manage your account.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Email you regarding your account or order.
• Provide customer support and respond to your requests, comments, and inquiries, including via WhatsApp.
• Improve the Site and our Services.
• Monitor and analyze usage and trends to improve your experience with the Site and Services.
• Notify you of updates to the Site and Services.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the Site and Services.
• Resolve disputes and troubleshoot problems.
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Contract: We process your personal data to fulfill our contractual obligations to you (e.g., providing our Services).
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, provided that your interests and fundamental rights do not override those interests.
• Legal Obligation: We may process your data where it is necessary for compliance with a legal obligation to which we are subject.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• WhatsApp (Meta Platforms, Inc.): When you communicate with us via the WhatsApp Business API, your phone number, message content, and metadata are processed by WhatsApp (owned by Meta Platforms, Inc.) acting as a data processor. WhatsApp has its own privacy policy and terms, which apply to your use of their service. We share information with WhatsApp only to the extent necessary to facilitate communication through their platform. Meta's data processing terms may apply.
• Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

8. Your Rights (GDPR)

If you are a resident of the EEA, you have certain data protection rights under GDPR:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information below. You also have the right to lodge a complaint with a supervisory authority.

9. International Data Transfers

Your information, including personal data, may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Italy and choose to provide information to us, please note that we transfer the data, including personal data, to Italy and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including using Standard Contractual Clauses where applicable.

10. Children's Privacy

Our Site and Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.